New London, CT Car Repair & Mechanic

Vehicle services that work for New London, CT!

Experienced Technicians
Green Facility
Diverse Lifts

Popular Services

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Oil Change

Emissions Repairs

(Certified Repair Facility)

Vehicle Inspections

(PrePurchase/ D.O.T./ DMV)

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Brake Service

Fleet Service Benefits

SKILLED TECHNICIANS

At MACARA Vehicle Services you can rest assured that you are dealing with a team of skilled technicians with over 80 years of expertise and experience servicing and maintaining most makes and models of cars, vans, trucks and light commercial vehicles.

SERVICE REMINDERS

As part of our proactive commercial service we try to advise our clients in advance of their vehicles needing a service, so that contingency plans can be made to avoid any disruption to your business.

PICK UP & RETURN SERVICE

Your time is precious in a competitive world, so we offer a pick up and return service throughout the greater Norwich area (certain limits apply).

What your neighbors are saying

Pat T.

Always have great experience here. I was surprised at how smoothly the whole emissions problems I had were fixed. They also were able to help with why the car wasn’t running that well. I don’t have any fears of being overcharged when I go here, which for someone who isn’t an auto mechanic is just about all you can ask for.
We trust specialists these days more than ever, just like we trust regular people in their reviews of those specialists. So, if you use reviews like the one you are reading now, to determine if you’re going to shop somewhere local, then be sure to enter those reviews when you have an experience so places like this can continue to serve as our local community.

Christopher S.

I was so overwhelmed with a customer friendly vibe from my 1st visit on! I felt that my issues were the most important ones in the building! I dealt exclusively with Matt Thibodeau the Accessories manager and he was always professional, Proactive and patient! His knowledge regarding car products was never ending and I’m glad our paths crossed and I will be suggesting this business to anyone in need of services they can provide!

Luis M.

Excellent customer service! Matt and his Team do a fantastic job, last April Macara Team installed remote starter and tints on my wife’s 2017 Subaru Legacy next day brought my 2009 Honda Pilot to do the same thing. Here I am less then a year later brought in my 2021 Ram 1500 to get fluid film, Rhino Lining spray-in bed liner and Tints. If your looking for quality work done right at an affordable cost with perfection give Matt a call today!

Chris M.

I purchased a quad for my kids for Christmas. I had some trouble setting it up and it wasn’t running right. I reached out to Kevin and he made time in his busy schedule to come to my house (I don’t have a truck) and work on this for me knowing it was a Christmas gift. I had previously tried adjusting the carburetor and broken the jet screw. He replaced the carburetor, swapped the wheels I had on backwards, properly torqued everything, and set the valve timing. He was courteous and professional. This was done quickly and my sons quad is ready for Christmas! I would highly recommend Kevin for all your ATV sales and service. I have referred him to friends and will be going to him for our next recreational vehicle.

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Norwich Public Utilities (NPU)

NPU Subcontractors & Team Members receive a discount on services at MACARA

Chamber Member?

If you are a chamber member of the Greater Norwich Area Chamber of Commerce and would like to offer this benefit for your team members please contact us today!

Meet Some of Our Team

Rob Janovic

General Manager

Conrad Whitehead

Auto Sales Manager

Matt Thibodeau

Accessories Manager

Shea Capizzano

Fleet Service Coordinator

Joshua Dorsett

Service Advisor

Service Area Map: New London, CT, USA

Servicing New London, CT Since 2001

We love New London – the historic Main Street and revitalized waterfront neighborhoods full of hard-working New Englanders, the beautiful and family-friendly Ocean Beach and Fort Trumbull. At MACARA, we like to think of ourselves as contributing to that sense of hard-work, history, and beauty that is such a part of New London. We know the people of New London work hard to maintain their homes and businesses, and we want to be the one stop vehicle services shop New Londoners rely on.

People and businesses in New London can depend upon MACARA to meet and exceed all of their vehicle services, fleet services, and other various automotive needs. We can help with common services like oil changes, engine repair, tune ups, brake services, and tire replacement. We have a wide range of options available.

Our technicians are certified and experienced. Our equipment and methods are the most innovative and effective tools available in the vehicle services industry.

We understand the unique needs of New Londoners that own and operate motor vehicles. We are not a big, faraway corporation; we’re neighbors, and we like it that way.

Get Directions to MACARA

Service Areas

Cities & Towns we proudly service in Eastern Connecticut

We’re proud to provide vehicle services, fleet services, auto sales, and so much more to the communities throughout Eastern Connecticut, between New London and Thompson.